Customer Care

Orders placed before 12:00 PM (CST) will be shipped the same day (Monday-Friday). Orders placed after 12:00 PM (CST) on Friday and on weekends will be shipped on Monday. We do not ship on holidays.

Once submitted, all orders are final. Changes cannot be made after your order has been processed.

We ship USPS Priority Mail or Fed Ex, depending on weight. Signatures are not required but tracking is provided for Fed Ex. We recommend that you provide a shipping address that has a secure delivery space. Shopping Tripps will not be responsible for theft of packages.

We are not responsible for addresses entered incorrectly at checkout. Please double-check all information before placing your order.

Once your order ships, you will receive a confirmation email.

We offer a flat shipping rate of $5.99 or free in store pickup. Our flat rate shipping only apply within the continental U.S.A.  Oversized items do not qualify for flat rate shipping. Individual shipping costs will be provided for oversized items. We do not ship any orders to Alaska, Hawaii, Puerto Rico, APO/FPO, or international addresses.  We do not offer overnight or expedited shipping as our standard online shipping process. If you need an item quickly, please email for a priority/express rate at hi@shoppingtripps.com.

Any delivery dates provided by Shopping Tripps are estimates.

We offer FREE in-store pickup and curbside delivery during our regular store hours. Simply select “FREE in-store pickup” at checkout and shipping will not be charged to the order. Please allow 24 processing prior to FREE in-store pickup or curbside delivery.

If you would like curbside delivery during store hours, please call 308-236-9346 to let us know when you plan to arrive at Shopping Tripps and we will deliver your order to your vehicle once you arrive.

NOTE: An ID is required for in-store pickup and curbside delivery. If someone other than the person listed on the order is picking up, please notify us by calling (308) 236-9346.

Oversized items are designated as such in the “Shipping Information” tab shown on the individual product page. All other regular-sized items in your order will ship accordingly unless you select “FREE in-store pickup” at checkout.

At Shopping Tripps, we are committed to providing excellent products and customer service to our customers. If you don’t absolutely love your regular-priced purchase and would like to return or exchange it, please email hi@shoppingtripps.com with the reason for the return. We will reply with return instructions.

Due to the nature of our business, returns or exchanges must be postmarked within 10 days of purchase, for store credit only. Store credit never expires.

Returned merchandise must be in original product packaging with tags attached, in new condition, with a copy of your receipt.

If you choose to return all or part of the order, you will be credited the full item price minus the shipping and handling costs that we incur in shipping the item(s) to you. You are responsible for return shipping costs.

If an item is damaged upon receipt, please notify Shopping Tripps immediately at hi@shoppingtripps.com and we will work with the manufacturer to obtain the necessary replacement parts or product.

The following items are final sale and cannot be returned or exchanged: food products, lotions, bath and body products, clearance items.

All sale or clearance items are final and cannot be returned or exchanged.